Oasis in the heart of Florence

A short visit to Florence on our way South- again a truly magnificent experience

Pro: The location is fabulous, the apartment has a wonderful warm atmosphere- we felt very welcome in this home

Very nice apartment, shame about rude host who is not able to accept slightest constructive criticism. Did not spoil ou

Pro: Beautiful rustic apartment, great location in the heart of Florence, close to all major attractions. Was comfortable for our stay.

Contro: Building works (scaffolding outside property), which we had no warning about was quite worrying at first sight. Especially smelly portaloo, for builders. Broken light switch in bedroom on arrival, meant lights worked intermittently, and very rude host. Did not listen to any response from me about not receiving messages. Host only tried to contact one ( not several phones) phone/email, but would not listen about no service then no battery. Phone was left in room recharging whilst we were out for first evening there. Unfortunately I had no choice with this. Three other people in our party who were all shocked by her behaviour and rudeness asked me ‘how I kept my cool?’ But still no responsibility taken for this rudeness! Take a long hard look, host is argumentative in all reviews with anyone who says anything slightly negative and will no doubt still continue to argue. Such a shame as a beautiful apartment, but customer service is paramount!

Comfortable rustic apartment, in the heart of a beautiful town.

Pro: Spacious, clean, rustic 2 bedroom apartment right in the heart of Florence. Had everything we needed for a very enjoyable 6 nights in a beautiful town.

Contro: We were not warned about the building works outside (scaffolding), so it was really off putting on first arrival, but didn’t affect what the inside of the property offered for our stay, which was comfortable. Host was very rude. Said several messages were sent to inform us that passport details needed to be provided on day of arrival. We received one message which was at the end of a very in long email. Email was delivered after arrival at the property, which wasn’t seen due to poor service. Admittedly, there was a post it note, left in room, but was unfortunately not seen until after due to it being covered by a bag by one family member. We were woken on the first night, after 10.30pm by the host shouting and almost breaking the door down. When I tried to politely explain that I hadn’t seen the mail, she was very argumentative and still shouting. Apparently she had never experienced guests like us, which I now find hard to believe, given there was a similar review. What these host must realise is that travelling to another country affects our internet/phone connections and our first thought after a long journey is not to sort WiFi and read long emails. Light switch was broken on arrival and the main lights in the biggest bedroom worked intermittently. Again when host was informed, I was told it wasn’t broken on arrival. Lesson learned, take a picture on arrival! Shame about such a rude host, as this behaviour doesn’t compliment her lovely apartment.

Lovely apartment

Pro: Great location, in walking distance to the major attractions. Cosy, clean and well equipped apartment. The elevator was handy for moving our luggage. Comfortable bed and nice bathrooms. Good communication from the host.

Comfortable, clean and convenient apartment

Pro: Good location for the museum’s and galleries and around the corner from the Duomo. Close to lots of bars and restaurants but was nice and quiet, it is though, quite a walk from the station , so maybe get a taxi, if you’re coming in to Florence via the train, it’ll be the only time you’ll need one

Contro: Not great light as there were lots of other buildings around and this meant that any rain puddles never really dried up, creating an oasis for mosquitoes we think, Also the apartment felt a little damp and cold despite May weather, the en-suite shower was also permanently damp despite the extraction fan being on, so again lots of mosquitoes there too

Wonderful trip

Pro: The host was extremely supportive before, during and after the trip. the accommodation is really cozy, well equipped, perfect for 4 people (2 couples or family); it is fantastic for staying also at home at night after a long day of tourism and walking and enjoying a decent glass of wine in the living room. It is situated extremely well in the heart of Florence.

Contro: none

Very nice stay if it had been warmer it would of been an exceptional stay

Pro: It was very comfy especially the beds . Sadly it was a bit cold as the weather in Florence was not warm

Contro: The lack of heating

It lived up to its name as an oasis in Florence.

Pro: Thoughtfully appointed and well located. Super comfortable beds and very cosy setup.

Pro: Few places we have stayed have the details of this apartment. There is everything. Many kitchen utensils, soap to wash hands in bathrooms and kitchen, cleaning cloths, oil, salt, pepper, a complete book of recommendations, good taste in decoration, washing machine, dishwasher... it means, there are many kindnesses that few hosts have with their guests. In general, it is a very nice place that makes you feel at home. The location is quite good because everything is close.

Contro: The use of heating is, perhaps, a bit arbitrary. The time slot 6-10 am and 6-10 pm is very necessary, especially if it is cold and rainy outside. For the rest, I would have no problem repeating. I am going to recommend it to friends and colleagues who come to Florence.

Perfect Stay

Pro: The property was very cute and authentic and in an excellent location within walking distance to all popular sites of interest. Host extremely helpful.