Magenta Apartment by Mamo Florence

Pro: Bella posizione, quartiere tranquillo. Appartamento fresco e pulito, esigenze risolte prontamente....Staff cordiale.

Viaggio molto confortevole

Pro: Appartamento molto grande e confortevole....molto pulito . Direi tutto ottimo anche la modalità di check in e check out da remoto.

Contro: Non vicinissimo al centro . Abbiamo comunque ovviato con i mezzi pubblici di trasporto.

Pro: Bellezza dell'appartamento, pulizia e servizi.

Contro: Orario check-out è un po troppo presto.

Pro: The location was fine for us the area was quiet and restaurants nearby

Contro: There was only one bathroom for six of us. A welcome pack would have been nice

Immaculate, spacious, fantastic stay.

Pro: Proximity to centre town, car park on site. beautiful apartment. Great support from host.

Excellent place for both long and short stay.

Pro: Very clean and newly decorated old style apartment. There are full kitchen appliances including a stove, a dishwasher and a washing machine in the bathroom. Close to the all historic places and main train station by walk 10 to 15 minutes

Pro: Was on good location very clean, and private parking place.

Contro: Missing elevator,

Amazing experience!!

Pro: Martina service was increíble! She is very kind. She helped me to storage my daughter’s medicine after check out. Location is the best. Apartment beautiful and clean.

Contro: Nothing!

Pro: Lovely clean apartment with excellent location and free secure parking. I would highly recommend.

Spacious and good value for money. Can be much better with good staff support.

Pro: The property is very clean very spacious with all amenities & equipments for which I’d like to rate 9. The LED TV has Netflix in it so had a good pass time for evenings. Its just 12 mins walk to the santa maria novella station. There’s a carrefour in the next lane which is open from 7am to 11:30pm. Halal restaurants (Aya sofiya Istanbul) is highly recommended for Halal meat eaters.

Contro: It began with the checking in. I booked the property when we were leaving Venice in train Italo. Before booking I had spoken with the management. However when i reached the property 3 hours after booking they tell me that they have send me the booking instructions on booking.com message which for some reason was not opening. I asked them to email the same to me which they should’ve done before as my email id is present on booking.com. The online checkin process took me 30-45 mins which i did standing at the gate😣. Once checked in we realised that they have the lift but only for residents of the building and not for us and its always locked. We had to climb the stairs for 2 floors which was unexpected again however when we checked the past reviews it was mentioned by someone it’s just that we missed that part. Next was to get the keys from the lock box which was another hurdle as there are no exact instructions about how to open the key box even after inserting the code. Finally we entered the apartment 1 hour after we reached there. The shower cubicle is very small and it always spills the water outside the cubicle making the entire bathroom wet. There was some trick with the heating in the apartment because when we entered and started the heating it was all working but the next morning the heaters were not working at all. However they have AC’s in all room so you can adjust cool/hot as required. The evening we arrived we were getting hot water but by night the hot water was gone completely. I did some setting in the boiler to get the hot water. These were some upsetting points about our apartment. Still I’d rate the apartment as very good 😊